What Data We Collect and Why
When you open an account, we collect the details you submit — your name, email address, mobile number and the payment method you choose, whether that is bKash, Nagad or Rocket. We use this data to verify your identity, process deposits and withdrawals, and keep your
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account secure. When you make a payment, we log the transaction reference from your bKash, Nagad or Rocket wallet so we can match it to your account and confirm the transfer cleared correctly. We also collect device data — your browser type, IP address and session
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timestamps — to detect unusual access and protect your account from unauthorised login attempts. We do not sell your personal data to third parties. Data is shared only with payment processors who handle your bKash, Nagad or Rocket transfers, and with service providers who run our
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platform infrastructure. All third-party processors are contractually bound to handle your data under equivalent security standards. Your data is retained for as long as your account is active and for a further period required by applicable record-keeping obligations. Access to our services and the scope of
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this policy depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.